SMS terms

Texts we send you

What you are agreeing to

When you give Keypro Tech your mobile number on this site, in a form, or over the phone, and tick the consent box, you agree to receive text messages from us about your account: setup, support replies, billing notices and service alerts. Consent to receive texts is never a condition of buying anything.

Message frequency

Message frequency varies and depends on your account activity. Expect roughly 2 to 8 messages a month during setup and fewer after that. Support replies are sent as needed.

Cost

Message and data rates may apply. Your mobile carrier, not Keypro Tech, sets those rates.

HELP

Reply HELP to any message for help, or email support@keyprotech.io. Support hours are 9am to 5pm Monday to Friday.

STOP

Reply STOP to any message to cancel. You will get one confirmation message, and then no more. Reply START to opt back in. Opting out of texts does not cancel your subscription; to do that, see the terms of service.

Carriers

Wireless carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed.

Texts your business sends through us

If you use Keypro Tech to text your own customers, you are the sender and you are responsible for those messages. In plain terms, you agree that:

• You will only text people who have given you permission to text them, or who have just called your business and are getting an automatic reply to that call.
• You will honour STOP requests. Our platform processes STOP, UNSUBSCRIBE, CANCEL, END and QUIT automatically and removes that number from your sending list, and you will not text that person again from another number.
• You will not use the platform for messages about loans, debt collection, gambling, cannabis, firearms, adult content, or anything else your carrier prohibits.
• You will register your business and your campaign for A2P 10DLC through us before sending. Unregistered traffic gets filtered by carriers and is not our failure to fix.

We keep a record of the consent your customers give and when they gave it, and we make it available to you. That record is what you produce if a complaint is ever made.

What we never do with your mobile number

Mobile information gathered as part of the SMS consent process is never sold, rented or shared with third parties, and it is never shared with affiliates or advertisers for their own marketing purposes. We share it only with the messaging providers we use to actually deliver the message on our behalf. The full picture is in the privacy policy.

Who to contact

KeyPro Tech LLC
5191 Cyril Drive, Dade City, FL 33523
support@keyprotech.io
(727) 615-8900